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We are a family owned US Business.

New Colors to be posted

Meta

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onsale Mommy and Baby Store is ready to open. Nubunz will be going on sale starting the week of Mon Feb 06. We will sending out the free diapers to the customers we owe diapers. This will be shipping this weekend. Also random drawing to be done this weekend with winners posted my next week.

End of 2010 Revision. Prices are marked "AT COST" we are clearing the way for the new revision. Please see warranty below. These are all offered as is. We will be happy to replace any unused diaper or refund your purchase price for any unused diaper that you do not want.

Also note, we will be drawing 10 of our past customers at random to ship them a new 2011 revision free of charge once we get them on the shelf.

Please note: When ordering diapers from the end of revision lot. If a color you order is out stock we will try and replace with another color that you have ordered. We are getting very low in stock on certain colors. Misc colors are colors that we only have a few of and are mixed colors. We are also listing some old revision SweetDollBaby Diapers that we have found on here also.

We have calculated shipping. If you pay too much we will refund the difference. We use USPS Priority Mail.

 

End of Revision Diaper Warranty

Notice: If you purchase a color that is out of stock, we try our best to make up the difference with a like color or a color that you have already ordered. We try to keep the site updated as often as possible to prevent this from happening.

End of Revision Diapers fall under our “factory seconds warranty”.  Our warranty is listed on our website Nubunz.com along with a printed copy supplied with your purchase. These are close outs. We do not accept warranty returns unless the diaper is new and unused. We have had some customers want to return diapers that are several months old. I am sorry these are sold as is and below our costs to make them. We just can not do that with these diapers. 

  • The warranty does not cover the PUL fabric.  These colors listed for sale under the factory seconds for sale have a 20 to 30% chance for there to be a problem with the PUL material.  These colors are red, orange, aqua, coffee and apple green.  We got a bad batch of material from the supplier.  So it is possible for you to get all good diapers or all bad ones.  We have no way to inspect these diapers to see which ones are good and which are bad, so we had to offer the whole batch build for seconds price. Depending on the color you are getting these diapers at or below our costs to make them. 
  • Under this “Factory Seconds Warranty” we will repair the snaps free of charge.  All snaps are checked before shipping. You will have to pay shipping to us to make this repair.  We will ship it back to you free of charge using USPS first class or parcel post depending on weight. Ship only the outer PUL when sending in for repair.
  • Leaking is not covered under our normal warranty.  All diapers will leak from time to time.  Typically stripping, more frequent changes or checking adjustment will repair this issue.
  • Upon arrival of your factory seconds diapers, you have the chance to inspect and return the diapers for a full refund minus shipping costs. Once they are used and or washed we will not accept them back for a refund. No negotiation on this. These are seconds and we are selling them at such. We can not sell washed diapers.
  •  In order to get a full refund the diapers must be in unused and new condition and back in the packaging.  We will send the refund to your PayPal account upon receipt of the diapers in question. Please include your Paypal name and address in the return box so we know who you are. We often have to look returns up by the return address on box because no owner information is provided. 

Note:  Many of these colors have been sold and been in use for many months without issue.  They have been washed as normal and used as normal.  We have been told by the material maker if these diapers are cleaned on gently cycle and NO HOT WATER is used they will last longer or have no issue at all.  Again, we can not guarantee that.  From our historical data we are showing about 20 to 30% failure rate.

Additional shipping charges may apply with factory seconds diapers. If the shipping costs are not close to our standard shipping costs we will invoice you for the additional shipping costs. We tried to calculate shipping as close as possible. Because seconds are available with and without inserts it messes up our shipping method.

Diapermap

Shipping

We will ship the item(s) within 5 to 7 working days after the payment is completed (not including weekends and Holidays).  Because of rising shipping costs we can no longer offer free shipping.

The shipment usually takes 5-10 days to your PayPal registered address.  Most shipments will arrive on the east coast within 3 to 5 days.  West Coast tends to take a couple more days to arrive.  So that would be 5 to 10 days.  Surrounding states sometimes will arrive within 2 days from shipping date. Alaska, Hawaii and Canada please give it a bit more time to ship. We no longer offer international first class shipping. We have had a couple of packages lost in the recent past and we are no longer willing to take those chances anymore. All Canada shipments must now go Priority Mail International. This is not the cheapest for a small amount less than 6 diapers. 8 or more diapers is only a bit more than 2 diapers in shipping costs.

We ship United Stated Postal Service and UPS from West Virginia.  You can estimate shipping from zip code 25070.  The USPS mail we use provides us with a delivery confirmation.  This does not provide a tracking number.  It does provide a delivery confirmation number. We also use UPS that sends tracking information to your email. We try and use the most practical shipping method to your area and order size. For orders over 8 diapers we ship UPS and you will be provided with a UPS tracking number. We can not ship UPS to a PO box. If you want this shipping method you will need to provide a house number for delivery
.

International Buyer - Please Note:

Import duties, taxes and charges are not included in the item price or shipping charges.

We have to calculate the shipping costs for overseas shipping through Paypal. If there is a a difference from our costs we will either invoice if its not enough or refund the difference for shipping if it is too much. These charges are the buyer’s responsibility.

Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.”

“These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.”

“We do not mark merchandise values below value or mark items as ‘gifts’ - US and International government regulations prohibit such behavior.”

We ship to ALL countries around the world.  Overseas shipping is done via USPS Priority Mail, or USPS International First Class.  Please inform us of your quantity wanted and address and we will happily send you a quote for additional shipping costs.  This could take two weeks delivery depending on the country.  We will also need a delivery phone number for shipping purposes.  This is required on the customs forms if delivering to a PO Box.

Payment

We accept PayPal.  PayPal will accept all major credit cards even if you do not have a PayPal account. We can take credit cards over the phone. Please contact us if you prefer this method of payment. We will take your information and send you a scanned copy of your credit card statement to your email account. Below will open a new window with our credit card form to authorize usage of your credit card. Once used all credit card information is shredded. No credit cards are kept on file unless requested. Please state your order, additional shipping charges may apply.

Customer Satisfaction and Warranty

We appreciate your comments and concerns about our products. Please send responces to the email address listed below.

Please note: If you purchase a color that is out of stock, we try our best to make up the difference with a like color or a color that you have already ordered. We try to keep the site updated as often as possible to prevent this from happening. If you do not like the colors that we selected for you, we will happily replace with a color we have in stock.

Sorry for delay in anyones email. We have been working on new revision and let the our employees run the store. Some things did not get done and not every email was answered in a timely manner. I am sorry if we missed your email. We are working on a new face for Nubunz. We are going to have new everything in order to bring to you a better product.

Nubunz@gmail.com. When writing to this email, please include your Paypal name, Paypal address, brand you ordered and order date. Also please provide a picture of the problem area and this will help us resolve it much quicker. Many times your email address does not match your Paypal address so there is no method to match what you ordered with the issue you have. We hope this helps expedite issues and questions.

All repairs have to be shipped back to our store for repair or replacement. All returns will be paid for if within the warranty period. We have to do this in order to prevent fraud and abuse.

I'll try to respond to any questions within 24 to 48 hours except during weekends and holidays.  We are not always on the internet during the weekends. We take time for children, family and other personal activities. So it is possible if you send me an email on Thursday evening, I will not get back to you until Monday night or Tuesday just by the way the days fall. Please try and refrain from using Nubunz, Mommy and Baby, SweetDollBaby or Trans Terra Technologies LLC Email System.  There is lots of company mail and Corporate mail in here and it is easy to miss something.  Nubunz Brand is solely owned by Trans Terra Technologies LLC, all rights reserved. Please put your subject in all caps so I can the issue you have quickly.

Warranty and Shipping Return Methods

Factory Seconds Warranty and End Of Revision Diapers

Factory seconds and End Of Revision diapers fall under our “factory seconds warranty”.  Because we are offering these "AT COST" we are not offering extended warranty on these diapers. Our Regular diaper warranty is listed on our website. All diapers are sold as is. In order to get them off of our shelf we are moving our last bit of our 2010 revisions. Our 2011 revision will be the latest and greatest in all aspects. We are addresses all customer concerns we have compiled over the last year and are integrating the suggestions into our 2011 revision. We have a new style, new look, new colors, and new interior material and new liners.

The warranty does not cover the PUL fabric.  These colors listed for sale under the factory seconds for sale have a 20 to 30% chance for there to be a problem with the PUL material.  These colors are red, orange, aqua, coffee and apple green.  We got a bad batch of material from the supplier.  So it is possible for you to get all good diapers or all bad ones.  We have no way to inspect these diapers to see which ones are good and which are bad, so we had to offer the whole batch build for seconds price. Depending on the color you are getting these diapers at or below our costs to make them. 

Under this “Factory Seconds Warranty” or "End of Revision" we will repair the snaps or elastic free of charge.  You will have to pay shipping to us to make this repair.  We will ship it back to you free of charge using USPS first class or parcel post depending on weight.

Leaking is not covered under our normal warranty.  All diapers will leak from time to time.  Typically stripping, more frequent changes or checking adjustment will repair this issue.

Upon arrival of your factory seconds diapers or End of Revision diapers, you have the chance to inspect and return the diapers for a full refund minus shipping costs. Once they are used we will not accept them back for a refund. We have gotten a few emails from people that use the diapers for many months and find an issue or have a problem. End of Revision diapers and Factory Seconds are sold as is. We do not replace them once they are used, especially when they are several months old. These diapers are listed at below our costs in order to remove them from our shelves to make room for the new style revision.

In order to get a full refund the diapers must be in unused and new condition and back in the packaging.  We will send the refund to your PayPal account upon receipt of the diapers in question. Please include your Paypal name and address in the return box so we know who you are. We often have to look returns up by the return address on box because no owner information is provided. 

Please note: We reserve the right to substitute if needed. We try and update our site as quickly as we can. Sometimes we run out of round tabs or a color. When we substitute we will try and stay as close to your original order as possible.

Warranty does not cover

Leaking, "stinky or smelly diapers", and buildup, staining of the inserts or normal wear.  Any diaper may leak at times, regardless of brands or style.  We have used the best Disposable Diapers on our son, and they leak sometimes.  We have tried the most expensive cloth brands and they leak sometimes.  Please use both inserts when using the diapers, especially at night.  Using one insert only gives you half the leak protection.  Ensure the legs are snug on the baby.  Improper adjustment accounts for most leakage. Our diapers are randomly pressure tested for leaks.

We do not warranty the Velcro on the diapers. Velcro wears faster than snaps and will have to be replaced eventually during the life of the diapers. Even the best brands on the market have this issue. We can provide additional velcro if you would like to replace it during the warranty period. If you would prefer for us to replace it during the warranty period, we can do this but you must pay shipping to us for this service. We can provide to you replacement Velcro if you would like. Send us a note with "VELCRO REQUEST" in the subject line and we will ship you velcro for the number of diapers you request it for.

Warranty is also void if the following happens:  

(1) The washing instructions have not been followed.

(2) The diaper has been altered except as approved by us, you can change out the velcro if needed. Velcro wears faster than snaps and will need to be changed out during the life of the diaper. We have found no Velcro that will succeed in not breaking down over the life of the diaper.

(3) If you have used the following items on your Nubunz Brand Diapers:

A detergent containing additives (enzymes, brighteners, whiteners, dyes, perfumes, essential oils) or natural soap

Fabric softeners of any kind or the use of Caustic or Acidic substances on the diapers or shells. Hard water or detergent build up on the diapers are not covered under our warranty.

Diaper rash cream. This will cause the diaper to leak.  The cream creates a water proof surface on the inserts and lets the water run off.  In the case you are getting some rash, you can change the diapers more often or temporarily switch to disposables until the rash subsides.

We do not pay shipping if you do like the colors that you have ordered. We will pay shipping if you replace the diapers you want with another color. We will do this once. If you do not like the colors on the second shipment that you get you will have to pay the shipping to replace them the second time.

Additional Quantities. If we don't list it, please ask for details.

More than 4 or more additional inserts typically will take the weight to the next shipping level. We have to invoice you for the additional inserts. Please just let me know and we will happily add these to your orders. Inserts are $1.00 with a diaper purchase and $1.25 without.  

Shipping overseas or Canada for diapers only, Please contact us for quote on shipping additional shipping charges that occur with additional inserts purchased.

Sorry for delay in anyones email. We have been working on new revision and let the our employees run the store. Some things did not get done and not every email was answered in a timely manner. I am sorry if we missed your email. We are working on a new face for Nubunz. We are going to have new everything in order to bring to you a better product.

Nubunz@gmail.com. When writing to this email, please include your Paypal name, Paypal address, brand you ordered and order date. Also please provide a picture of the problem area and this will help us resolve it much quicker. Many times your email address does not match your Paypal address so there is no method to match what you ordered with the issue you have. We hope this helps expedite issues and questions.

All repairs have to be shipped back to our store for repair or replacement. All returns will be paid for if within the warranty period. We have to do this in order to prevent fraud and abuse.

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